Words Matter – AFI’s Financial Inclusion Dictionary

Language shapes our perceptions of the world, and the words we use shape how we think and speak about others.

The AFI Inclusive Dictionary serves as a guide for AFI staff, members, and stakeholders to understand how AFI interprets and employs various terms and concepts.

It does not purport to provide definitive global definitions but rather, it aims to serve as an intersectional resource to promote an inclusive and appropriate language to assist in the formulation of policies and regulations.