FinNeeds toolkit
A guide to using the FinNeeds approach to financial inclusion measurement.
FinNeeds is the name of insight2impact’s (i2i’s) financial needs measurement framework. This framework is based on the fact that people use financial services as a means to an end. To increase the use of financial services and ensure financial inclusion impact, we need to better measure to what “end” customers use financial services – namely financial needs. The FinNeeds approach measures which strategies and financial services people use to meet those needs.
This toolkit introduces the elements of the FinNeeds measurement framework, outlines the FinNeeds indicators to track, and discusses the data sources and measurement approaches relevant for each element, as well as how to analyse the data for policy-ready insights.