2023 AFI Annual Report

In 2023, AFI members continued to advance financial inclusion in their jurisdictions through policies and initiatives most relevant to the challenges and opportunities in their jurisdictions.

Since AFI’s establishment in 2009, over 1,000 policy changes related to financial inclusion have been implemented by member institutions, of which 93 were implemented in 2023. These changes extended across several policy areas corresponding to member endorsed AFI Accords, with digital financial services, SME finance, and consumer empowerment and market conduct being the most prominent.

The 2023 AFI Annual Report was approved by the AFI Board of Directors on 7 May 2024 and ratified by the AFI Membership Council at the AFI Annual General Meeting on 3 September 2024.