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15 Years of Impact
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15 Years of Impact
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Maya Declaration
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Accords
Impact Stories
Key Policy Areas
Digital Financial Services
Data
Consumer Empowerment
Financial Inclusion Strategy
Inclusive Green Finance
Global Standards Proportionality
SME Finance
Working groups
Consumer Empowerment and Market Conduct Working Group (CEMCWG)
Global Standards Proportionality Working Group (GSPWG)
Digital Financial Services Working Group (DFSWG)
Inclusive Green Finance Working Group (IGFWG)
Financial Inclusion Data and Impact Working Group (FIDIWG)
SME Finance Working Group (SMEFWG)
Financial Inclusion Strategy Peer Learning Group (FISPLG)
Regional Initiatives
African Financial Inclusion Policy Initiative (AfPI)
Eastern Europe & Central Asia Policy Initiative (ECAPI)
Financial Inclusion Initiative for Latin American and the Caribbean (FILAC)
Pacific Islands Regional Initiative (PIRI)
South Asia Region Financial Inclusion Initiative (SARFII)
Arab Region Financial Inclusion Policy Initiative (ARFIPI)
Training & Development
AFI Educate online courses
AFI Engage
Certified Expert in Financial Inclusion Policy
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
15 Years of Impact
15 Years of Impact
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
15 Years of Impact
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Maya Declaration
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Accords
Impact Stories
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Key Policy Areas
Key Policy Areas
Digital Financial Services
Data
Consumer Empowerment
Financial Inclusion Strategy
Inclusive Green Finance
Global Standards Proportionality
SME Finance
Global Standards Proportionality Working Group (GSPWG)
Working Groups
Working Groups
Consumer Empowerment and Market Conduct Working Group (CEMCWG)
Digital Financial Services Working Group (DFSWG)
Inclusive Green Finance Working Group (IGFWG)
Financial Inclusion Data and Impact Working Group (FIDIWG)
SME Finance Working Group (SMEFWG)
Financial Inclusion Strategy Peer Learning Group (FISPLG)
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Regional Initiatives
Regional Initiatives
African Financial Inclusion Policy Initiative (AfPI)
Eastern Europe & Central Asia Policy Initiative (ECAPI)
Financial Inclusion Initiative for Latin American and the Caribbean (FILAC)
Pacific Islands Regional Initiative (PIRI)
South Asia Region Financial Inclusion Initiative (SARFII)
Arab Region Financial Inclusion Policy Initiative (ARFIPI)
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Training & Development
Training & Development
AFI Educate online courses
AFI Engage
Certified Expert in Financial Inclusion Policy
Training & Development
AFI Educate online courses
AFI Engage
Certified Expert in Financial Inclusion Policy
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
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News

AFI’s CEMC Working Group shares insight on how to empower and protect consumers

How can we empower consumers to make informed financial decisions, while protecting them via effective regulation and supervision?

AFI members shared their experiences at the Consumer Empowerment & Market Conduct (CEMC) Working Group meeting, held on 4-7 March in Fiji, and co-hosted with the Reserve Bank of Fiji.

The 27th Meeting of the CEMC Working Group allowed members to share their latest policy updates around consumer empowerment and market conduct, compared current projects in financial literacy, and held deep-dive discussions around market conduct supervision, market monitoring, and feedback tools, customer centricity/behavioral insights, and integrating financial education into general education.

In addition to AFI member experiences, the group also benefited from input from experts from UN Capital Development Fund and the Consultative Group to Assist the Poor.

“The CEMC Working Group is proving to be a really effective engine room for devising policies that empower consumers to make informed choices and manage their financial lives,” said Eliki Boletawa, AFI’s Director of Policy Programs and Implementation. “Learning from peers about what works, and what doesn’t work, is critical to moving forward efficiently and safely.”

Five members received awards in recognition of their contributions to the Working Group:

You can learn more about AFI’s work in Consumer Empowerment & Market Conduct, and access our publications in this area, here.