Policy Model for Digital Identity and Electronic Know Your Customer (e-KYC)

The inability of a person to prove their identity in order to access and use formal financial services is very common among disadvantaged groups.

Countries across the world have been upgrading their public infrastructure for better service delivery in the digital era, leveraging the digital ID system. The advantages of this range from increased efficiency, cost savings, and it accelerates financial inclusion. 

The GSPWG codified best practices from AFI member countries and other global experiences into this policy model, with the objective to guide members through a set of principles to be considered in developing or reviewing their digital ID and e-KYC policies and regulations.