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15 Years of Impact
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15 Years of Impact
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Maya Declaration
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Accords
Impact Stories
Key Policy Areas
Digital Financial Services
Data
Consumer Empowerment
Financial Inclusion Strategy
Inclusive Green Finance
Global Standards Proportionality
SME Finance
Working groups
Consumer Empowerment and Market Conduct Working Group (CEMCWG)
Global Standards Proportionality Working Group (GSPWG)
Digital Financial Services Working Group (DFSWG)
Inclusive Green Finance Working Group (IGFWG)
Financial Inclusion Data and Impact Working Group (FIDIWG)
SME Finance Working Group (SMEFWG)
Financial Inclusion Strategy Peer Learning Group (FISPLG)
Regional Initiatives
African Financial Inclusion Policy Initiative (AfPI)
Eastern Europe & Central Asia Policy Initiative (ECAPI)
Financial Inclusion Initiative for Latin American and the Caribbean (FILAC)
Pacific Islands Regional Initiative (PIRI)
South Asia Region Financial Inclusion Initiative (SARFII)
Arab Region Financial Inclusion Policy Initiative (ARFIPI)
Training & Development
AFI Educate online courses
AFI Engage
Certified Expert in Financial Inclusion Policy
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
15 Years of Impact
15 Years of Impact
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
15 Years of Impact
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Maya Declaration
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Accords
Impact Stories
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Key Policy Areas
Key Policy Areas
Digital Financial Services
Data
Consumer Empowerment
Financial Inclusion Strategy
Inclusive Green Finance
Global Standards Proportionality
SME Finance
Global Standards Proportionality Working Group (GSPWG)
Working Groups
Working Groups
Consumer Empowerment and Market Conduct Working Group (CEMCWG)
Digital Financial Services Working Group (DFSWG)
Inclusive Green Finance Working Group (IGFWG)
Financial Inclusion Data and Impact Working Group (FIDIWG)
SME Finance Working Group (SMEFWG)
Financial Inclusion Strategy Peer Learning Group (FISPLG)
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Regional Initiatives
Regional Initiatives
African Financial Inclusion Policy Initiative (AfPI)
Eastern Europe & Central Asia Policy Initiative (ECAPI)
Financial Inclusion Initiative for Latin American and the Caribbean (FILAC)
Pacific Islands Regional Initiative (PIRI)
South Asia Region Financial Inclusion Initiative (SARFII)
Arab Region Financial Inclusion Policy Initiative (ARFIPI)
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
Training & Development
Training & Development
AFI Educate online courses
AFI Engage
Certified Expert in Financial Inclusion Policy
Training & Development
AFI Educate online courses
AFI Engage
Certified Expert in Financial Inclusion Policy
!Font Awesome Pro 6.6.0 by @fontawesome – https://fontawesome.com License – https://fontawesome.com/license (Commercial License) Copyright 2024 Fonticons, Inc.
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Central Bank of The Gambia

Gender-focused Digital Financial Services, National Financial Inclusion Strategy and Consumer Protection Framework
Country
The Gambia
Member institution
Central Bank of the Gambia
Timeline
13 January – 30 September 2022
Thematic area
Gender Inclusive Finance, Consumer Empowerment and Market Conduct

Context
Financial inclusion is low in The Gambia, at just 19%, and there are low levels of financial literacy. 77% of youth are financially excluded, along with 83% of those who are informally employed. Only 5% of people are financially served via a bank, 3% by a microfinance institution, 2% borrow through formal financial institutions and 2% use mobile money.

The Central Bank of The Gambia (CBTG) launched the country’s first National Financial Inclusion Strategy (NFIS) in early 2022. Through this project, AFI and CBTG worked together to ensure the success of the NFIS, and to support the financial inclusion of vulnerable groups, notably women and youths.

Project Activities
The CBTG developed a comprehensive implementation plan for the NFIS, outlining the key actions and steps required to achieve its goals.
A training syllabus for Digital Financial Literacy was developed, enabling individuals to build their knowledge and skills.
The CBTG established a system to collect sex-disaggregated remittance data.
The CBTG developed a gender-sensitive consumer protection framework, to ensure financial inclusion initiatives adhered to gender-related considerations.
Capacity-building programs were conducted for Village Savings and Credit Associations.
Seven thematic Working Groups played a critical role in coordinating efforts and prioritizing actions to drive NFIS implementation.

Outcome
All of the project activities were satisfactorily delivered, thanks to the CBTG’s commitment to fostering financial inclusion and promoting gender-sensitive policies in The Gambia. Through the development of the implementation plan, training syllabus, remittance database system, consumer protection framework, and capacity-building initiatives, the CBTG has made significant progress in advancing financial inclusion and empowering individuals and communities throughout the country.