This meeting will serve as the in‑person continuation of the 31st Consumer Empowerment and Market Conduct Working Group and 33rd Digital Financial Services Working Group virtual meeting.
Joint sessions will advance discussions on consumer protection in digital financial services, digital and financial capability, building and sustaining trust in DFS ecosystems, and the evolving role of technologies such as AI in consumer protection and market conduct supervision. Discussions will also examine emerging issues related to competition, market dynamics, and consumer outcomes, with a view to strengthening regulatory approaches that are both inclusive and resilient.